Walsh College Web Series: Emotional Intelligence and Leadership

Description

There is little doubt that the workforce has broadened in its demographic landscape and that the world of 'leading' people is more than just an academic exercise or a formulaic process in which A always leads to B.
Employees represent the biggest challenge to organizational productivity and leaders are expected to use motivating strategies to insure the best behavioral outcome. The emergence of the concept of Emotional Intelligence has provided a strategic tool for individualizing responses to various employee issues. The means to effective leadership is embedded in the ability to use
Emotional Intelligence to build a relationship and bridge the communication between employees and leaders. This webinar provides a framework for aligning leader responses to employee behavior to ensure ongoing productivity and an emotionally friendly workplace.